We apologize for the downtime on Tuesday, April 9 starting at 12:29 pm HKT. There was a slow process involving compression of a 360 mb ZIP file that triggered 4 downtime incidents totaling 37 min.

Newrelic

We have optimized this process to reduce its memory consumption and we do not expect this to re-occur. The response times on ManageBac are back to normal now. We are sorry again for the inconvenience.

You can also always check our system status at: http://status.managebac.com