1-1 Direct Messaging
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1-1 Direct Messaging

May 9, 2022

Improving Teacher < > Student & Parent communication has been a key focus area for us, and we are excited to share a first look at our new 1-1 Direct Messaging system, which will be rolling out across Classes, Year Groups and Homerooms very soon.

How will it work?

Within all Class, Year Group and Homeroom pages, you will click the Members icon on the top right corner to toggle open a list of all associated students and teachers.

Search by name or simply click on an avatar to launch our student modal with helpful, at-a-glance information on the student’s:

  • Current Class and Location
  • Homeroom Attendance – with any Excusal Notes
  • Workload Indicator with # of Assessment Tasks

Clicking Start Chat within the student modal will launch a secure Chat window with 1-1 messaging.

Or, within all Class Pages, clicking Start Class Chat will launch a new direct messaging window, where Teachers and Students can post messages, upload files and more.

Permissions & Safeguarding

In our first release, Students and Teachers will both be able to initiate chat messages. Teachers and Advisors will also have the additional option of including Parents.

In future releases, we plan to expand Student-to-Student chat for study groups and departments, but this will be flexible and based on each school’s preference.

As an Administrator, you can enable 1-1 Chat Messaging within your Settings > Academics, where you can also review advanced options for permissions.

Safety is important and all Chat messages are securely logged for compliance. If a Student or Teacher reports inappropriate content, the chat transcript is automatically sent to your school's designated Safeguarding Officer.

In this first release, 1-1 Direct Messaging will be available on Web and iPad only, with Mobile support to follow shortly.

In the meantime, please share your feedback directly with us: product@managebac.com.

Like what you see?

If you're looking for a learning platform that supports real-time communication within your school, ManageBac is for you! Contact our team to discuss how we can support you.

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About this article

Published May 9, 2022

About the author

Managebac+ Team

Contributing Writer

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